Steamship Shieldhall volunteer wins national award!

Southampton’s heritage steamship SS Shieldhall has had more reasons to celebrate as volunteer Lewis Folland was announced as a winner of the Marsh Volunteer Award for Engaging with the Public. Lewis received his award at Trinity House, London, on Tuesday evening.

Now in their eighth year, the Marsh Volunteer Awards recognise outstanding volunteers in the conservation or operation of historic vessels in the UK.

As well as volunteer crew duties with the Deck Team and his sailing role as a qualified Quartermaster, Lewis juggles his full time job with John Lewis with managing the Shieldhall's highly respected website. Lewis has overseen a complete overhaul of the Shieldhall website in recent years, following the award of a Heritage Lottery grant in 2013. The introduction of an online booking facility has been the mainstay in seeing Shieldhall's passenger numbers increase from some 1200 in 2013 to 3000 in the 2018 sailing season. Lewis now oversees production and distribution of email newsletters at the start of every sailing week, and the sending of follow-up surveys to ticket holders immediately following sailings. The compilation of feedback has helped Shieldhall respond to customer needs and suggestions, and further develop its product and sailing offering. Shieldhall is currently listed on TripAdvisor as No 1 of 136 Places to Visit in Southampton, and was recently recognised in the Top 10 Attractions to Visit in the UK after research commissioned by Premier Inn.

Lewis noted: ‘I’m thrilled with this award, and shocked and surprised too. I love my work with the Shieldhall and this win is really for all our volunteers who love to engage with the public.’

Shieldhall’s 2019 sailing programme – with many early bird offers – can be viewed by clicking here...


The Marsh Christian Trust is a grant making body, established by Brian Marsh in 1981. The Trust provides grants to registered charities working in the fields of social welfare, literature arts and heritage, environmental and animal welfare, healthcare and medical research, education and training and a small number overseas. The Trust also runs a portfolio of Awards with a number of internationally and nationally recognised organizations, which seek to recognise unsung heroes who all aim to improve the world we live in:

Pictures attached show Lewis Folland receiving his Marsh Volunteer Award for Engaging with the Public, and SS Shieldhall on Southampton Water


Posted by Lewis Folland, Sat 17 Nov 2018